As part of my company’s effort to streamline the integration process with its Payment APIs, I was assigned the task of improving the existing documentation. Through discussions with stakeholders and merchant partners, I came to realize that there was a broader goal of enhancing Merchant Success funnel. Improving the documentation was a crucial...
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Engineers, Missionaries
I recently joined a discussion about removing the Search feature from our super app. The feature was removed a year ago due to low usage metrics. However, a powerful question was raised: what if the Search experience was simply too boring for anyone to want to use it?
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Chaos Engineering at Accounting Engineering team
This is a mirror for my post at engineering.zalopay.vn. It’s a 2nd post that I use Red Thread framework to tell stories.
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Books I loved reading in 2021
On managing systemic risks
Systemic risk in software engineering is the inherent risk that exists within any complex digital business systems. It’s the threat of risk spreading into a business from connected third-parties or out of your business into others. It’s also the threat of one component going down, which then cascades, crippling through...
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